Value-Added Tax, or VAT, is a tax on goods and services for residents of the EU, UK, and other countries. If you’re a business in the EU, the UK, or Norway, make sure to enter your VAT number during checkout to qualify for an exemption. Not all EU members are eligible for automatic VAT refunds. For some countries (Iceland, Switzerland, UK and Ireland, etc.), buyers have to claim the tax at their local tax office, or conditional rules apply.
If you forgot to enter your VAT number during checkout or believe that you have been incorrectly charged for VAT, it is possible to request a VAT refund. Since all payments are processed by our payment provider Paddle, they also collect VAT. For this reason, please follow the steps for a VAT refund outlined on their website: I need a VAT Refund.