Sometimes customers might want to modify their own bad reviews. For example, after a resolution has been made or if the complaint is not related to the product, among other things. If a review was submitted in response to a review invitation via an aggregated review form, the customer can modify their review using the same link from the original invitation. Please ask them to click the "Review" link in the email one more time and update their review.
How Can Customers Update Their Reviews? Print
Modified on: Fri, 26 Jul, 2019 at 11:32 PM
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