CusRev Helpdesk

FAQ 5

• CR Referral Program
• How to Change Monthly Billing to Annual
• How to Transfer a License Key to a Different Domain
• I Cannot Access My Account on CusRev.com
• How to Get a License Key (Free or Pro)

Getting Started 0

Getting Started 6

• Getting Started Tutorial
• How to Improve Product Review Appearance in WooCommerce
• How to Get More Customer Reviews in WooCommerce
• How to Get Customer Referrals to Your WooCommerce Store
• Product Recommendations on Review Forms

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Review Reminders 11

• Error: only one review invitation per order is allowed
• How to Manually Send Review Reminders?
• CR Cron
• Is It Possible to Limit Reviews per Product for a Customer?
• When I tick the send automatic review email box to activate it, will all previous orders receive the review email or do I have to manually send one?

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Email Templates 6

• How to Set Up Basic and Advanced Email Templates
• How to Configure "From" Address and Name for Emails
• How to Change Font Size in Emails?
• How to Add Product Images to Email Templates
• Advanced Email Templates Not Working

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Review Forms 10

• How to Set Up Review Form Templates
• What is an Aggregated Review Form?
• Is It Possible to Remove "Anonymous" Option from Reviews?
• How to Change Product Images on Test Review Forms?
• Is It Possible to Change Domain of Aggregated Review Forms?

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Review for Discount 2

• Discount Coupons Not Created After Reviews
• How to Use Discount Tiers?

Reviews in WooCommerce 15

• How to Display Store Reviews in WooCommerce?
• How to Change Sorting of Reviews?
• How to Limit the Number of Reviews on Product Pages?
• How to Remove Avatars Besides Reviews
• Is it Possible to Add Title to Reviews?

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Reviews in WooCommerce - Problems 3

• Reviews Not Showing on Product Page
• Error 404 when submitting reviews with pictures
• Incorrect Reviews Count on Product Page

Lazy Load Reviews 1

• How to Disable Reviews Search Field

Reviews Slider 5

• Is It Possible to Display a Slider with Reviews?
• How to Filter Reviews by Rating in Reviews Slider
• Reviews Slider on a Hidden Tab
• Reviews Slider Gutenberg Block Error
• Reviews Slider Conflict with Theme

Replies to Reviews 3

• How to Reply to Reviews?
• Reply could not be published to CR portal. Error 500 (Token used before issued)
• How to Notify Customers About Replies to Reviews

Q & A 3

• How to Change Order of the 'Q & A' Tab
• How to Change Color of 'Ask a question' Button
• How to Hide 'Search' Field on the 'Q & A' Tab

Social Media Integration 1

• Social Media Integration Tutorial

Integration with Other Plugins 5

• Integration with WPML
• Integration with WooCommerce Subscriptions
• WPML with Two Domains
• WPML: Show Reviews in All Languages
• Troubleshooting Plugins and Themes

FAQ 9

• Does the Plugin Create Schema Markup for Reviews?
• Is It Possible to Moderate Reviews?
• How Can Customers Update Their Reviews?
• How to Delete Reviews?
• Is it Possible to Collect Shop Reviews Only?

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Common Problems 10

• Plugin Not Able to Receive Reviews Because WP REST API is Disabled
• Error: Unable to Verify the First Certificate
• Error setting certificate verify locations: CAfile
• cURL error 60: SSL certificate problem: unable to get local issuer certificate
• Uncaught Error: Call to undefined function curl_init()

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Google Shopping 6

• How To Submit Product Feeds and Product Review Feeds to Google
• Google Shopping XML Feed Not Found (404 Error)
• GTIN, MPN, and Brand Fields in Database
• Unit_pricing_measure and unit_pricing_base_measure
• Is CusRev a Review Aggregator for Google Shopping?

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Trust Badges 7

• Number of reviews on Trust Badges does not update
• Missing Reviews on Trust Badges After Changing Domain
• Reviews Count on Trust Badges is Incorrect
• Trust Badges Activation Error - Page Name is Already in Use
• Hide Floating Trust Badge from Certain Pages

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Import / Export Reviews 6

• How to Import and Export WooCommerce Reviews
• Import of Reviews Fails on WordPress Multisite
• Import of Reviews Hangs
• What is 'product_id' Field in File for Import of Reviews?
• Is it Possible to Import Reviews with Pictures?

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Developers 5

• List of Filters
• How to Override Default Templates
• Current Product Reviews in Grid or Slider
• Review Reminders for a Specific Country Only
• Reviews for Grouped Products