Review Reminders

Configure the plugin to use CR (Customer Reviews) service for sending automatic follow-up emails (reminders) that gather shop and product reviews.

Error: only one review invitation per order is allowed
If you try to send more than one review invitation (reminder) per order, you might receive an error message "Error: only one review invitation per orde...
Mon, 3 Jun, 2019 at 6:32 PM
How to Manually Send Review Reminders?
Besides sending automatic review reminders, the plugin also supports sending manual review reminders. This feature can be useful in different situations. Fo...
Fri, 21 May, 2021 at 12:41 AM
CR Cron
The default setting of the plugin is to use WP Cron for scheduling automatic review reminders. However, WP Cron might not be very reliable with certain host...
Wed, 30 Oct, 2019 at 10:14 PM
Is It Possible to Limit Reviews per Product for a Customer?
A frequent question that we receive is if it possible to limit the number of reviews a customer can leave for a product / service. Some store owners would l...
Sat, 29 Aug, 2020 at 5:08 PM
When I tick the send automatic review email box to activate it, will all previous orders receive the review email or do I have to manually send one?
Automatic review invitations will be sent only for new orders. They won't be sent automatically for past orders. Review invitations for previous orders...
Mon, 5 Jul, 2021 at 1:17 AM
Custom Order Status for Review Reminders
It is possible to use custom WooCommerce order statuses for triggering review reminders. Custom order statuses can be selected from the dropdown field '...
Mon, 3 May, 2021 at 4:16 PM
Reminders Scheduler Changes Back from CR Cron to WordPress Cron
Our plugin for WooCommerce has an option to choose which scheduler will be used for planning and sending review reminders. The default option is WordPress C...
Wed, 12 Aug, 2020 at 12:21 AM
How to Request Reviews for Old Orders
The plugin will NOT send automatic review reminders for old orders that were fulfilled before our plugin was installed. However, if necessary, review rem...
Mon, 5 Jul, 2021 at 1:20 AM
Expiration of Review Reminders
It is expected that customers should be able to review their orders within three months from the date when a review reminder was sent. After three months, t...
Thu, 8 Apr, 2021 at 1:26 AM
Multiple Order Status for Review Reminders
Automatic review reminders are sent with a delay configured on the Review Reminder tab of the plugin's settings. They are triggered based on a status o...
Mon, 3 May, 2021 at 5:34 PM