Review Reminders
Configure the plugin to use CR (Customer Reviews) service for sending automatic follow-up emails (reminders) that gather shop and product reviews.
If you try to send more than one review invitation (reminder) per order, you might receive an error message "Error: only one review invitation per orde...
Mon, 3 Jun, 2019 at 6:32 PM
Besides sending automatic review reminders, the plugin also supports sending manual review reminders. This feature can be useful in different situations. Fo...
Fri, 21 May, 2021 at 12:41 AM
The default setting of the plugin is to use WP Cron for scheduling automatic review reminders. However, WP Cron might not be very reliable with certain host...
Wed, 30 Oct, 2019 at 10:14 PM
A frequent question that we receive is if it possible to limit the number of reviews a customer can leave for a product / service. Some store owners would l...
Sat, 29 Aug, 2020 at 5:08 PM
Automatic review invitations will be sent only for new orders. They won't be sent for past orders. Review invitations for previous orders need to be se...
Sat, 29 Aug, 2020 at 5:20 PM
It is possible to use custom WooCommerce order statuses for triggering review reminders. Custom order statuses can be selected from the dropdown field '...
Mon, 3 May, 2021 at 4:16 PM
Our plugin for WooCommerce has an option to choose which scheduler will be used for planning and sending review reminders. The default option is WordPress C...
Wed, 12 Aug, 2020 at 12:21 AM
It is possible to request reviews for the old orders that were fulfilled before our plugin was installed. Please make sure that you are legally permitted to...
Fri, 22 Jan, 2021 at 12:59 AM
It is expected that customers should be able to review their orders within three months from the date when a review reminder was sent. After three months, t...
Thu, 8 Apr, 2021 at 1:26 AM
Automatic review reminders are sent with a delay configured on the Review Reminder tab of the plugin's settings. They are triggered based on a status o...
Mon, 3 May, 2021 at 5:34 PM