Review Reminders

Configure the plugin to use CR (Customer Reviews) service for sending automatic follow-up emails (reminders) that gather shop and product reviews.

How to Set Up Basic and Advanced Email Templates
Our plugin provides ready-made, customizable email templates that allow you to quickly create personalized emails for you customers without any coding knowl...
Thu, 26 Mar, 2020 at 12:28 AM
How to Configure "From" Address and Name for Emails
At Customer Reviews, security is the top priority. The plugin sends emails with invitations to write reviews (review reminders) but it will never ask you fo...
Wed, 16 Sep, 2020 at 1:46 PM
CR Cron
The default setting of the plugin is to use WP Cron for scheduling automatic review reminders. However, WP Cron might not be very reliable with certain host...
Wed, 30 Oct, 2019 at 10:14 PM
When I tick the send automatic review email box to activate it, will all previous orders receive the review email or do I have to manually send one?
Automatic review invitations will be sent only for new orders. They won't be sent for past orders. Review invitations for previous orders need to be se...
Sat, 29 Aug, 2020 at 5:20 PM
How to Manually Send Review Reminders?
Besides sending automatic review reminders, the plugin also supports sending manual review reminders. This feature can be useful in different situations. Fo...
Sun, 23 Aug, 2020 at 11:10 PM
Error: only one review invitation per order is allowed
If you try to send more than one review invitation (reminder) per order, you might receive an error message "Error: only one review invitation per orde...
Mon, 3 Jun, 2019 at 6:32 PM
How to Change Font Size in Emails?
The standard email templates that come with the plugin have been tested millions of times by thousands of stores. Their simple layout provide excellent revi...
Sat, 11 May, 2019 at 10:46 AM
Is It Possible to Limit Reviews per Product for a Customer?
A frequent question that we receive is if it possible to limit the number of reviews a customer can leave for a product / service. Some store owners would l...
Sat, 29 Aug, 2020 at 5:08 PM
Triggering Review Reminders based on Custom Order Status
The plugin has an option to specify a status of WooCommerce orders that will be used as a basis for calculating time of sending review reminders. It is poss...
Mon, 27 Apr, 2020 at 11:33 PM
Custom Order Status for Review Reminders
It is possible to use custom WooCommerce order statuses for triggering review reminders. Custom order statuses can be selected from the dropdown field '...
Fri, 12 Jun, 2020 at 5:35 PM