Common Problems

Reviews Not Showing on Product Page
A reviews section on product pages is one of the standard features of WooCommerce. You don't need to install any additional plugins for showing product...
Sat, 4 May, 2019 at 10:48 PM
Import of Reviews Fails on WordPress Multisite
If you run WordPress with Multisite feature and tries to import reviews using our plugin, import might fail with an error message "The uploaded file is...
Sun, 5 Aug, 2018 at 1:25 PM
Plugin Not Able to Receive Reviews Because WP REST API is Disabled
Customer Review (CR) plugin collects reviews via aggregated review forms. Aggregated review forms are hosted on AWS (Amazon Web Services) infrastructure. Cu...
Tue, 5 Mar, 2019 at 8:31 PM
Import of Reviews Hangs
Imports of reviews are done as a background, asynchronous process, that requires your site to make requests to itself for information. As such, your site ca...
Tue, 6 Nov, 2018 at 12:59 AM
Error: Unable to Verify the First Certificate
Your customers receive an error message "unable to verify the first certificate" when they try to submit an aggregated review form. This error...
Sun, 9 Dec, 2018 at 1:01 PM
Automatic Review Reminders Not Sent
If you enable "Automatic Reminders" option, the plugin will automatically send review invitations to customers after their orders are marked as &q...
Fri, 28 Dec, 2018 at 4:58 PM
WPML with Two Domains
If you are using WPML plugin with two or more different domains for the same WooCommerce store, you might see a message like this one: "It looks like...
Sat, 20 Apr, 2019 at 7:01 PM
Error: only one review invitation per order is allowed
If you try to send more than one review invitation (reminder) per order, you might receive an error message "Error: only one review invitation per orde...
Mon, 3 Jun, 2019 at 6:32 PM