They say a picture is worth a thousand words, if that's true, then a video is probably worth a million words. If you've ever wandered how get a million worth of words, then maybe you should be thinking about video reviews.


Luckily, we have a solution for that. This article explains how to allows your customers to leave video reviews that would truly be worth a million words.


Enable attachment of videos to reviews

Attachment of videos is supported only on aggregated review forms (the ones that are created when sending review reminders). Currently, the plugin does not support upload of videos to reviews left directly on WooCommerce product pages.


The exact steps to enable attachment of videos will depend on the type of license you have.


Free Version

If you're using the Basic review forms (the one on your WordPress dashboard):

  • Visit the Reviews Settings page, i.e. Reviews > Settings

  • Tick the 'Attach Media' checkbox to enable the attachment of pictures and videos on aggregated review forms

 

  

Professional Version

If you're using the Advanced reviews forms (the ones in your CusRev.com dashboard):

  • Navigate to the Form Editor page

  • Click on 'Review Form'

  • Click 'Add New Question'

  • Choose 'Media'

Please note that attachment of media (photos or videos) is supported only for product-level reviews. At this moment, it is not possible to attach media files for store-level reviews.

 


Final words

We hope that this tutorial was helpful. If you have any questions about the plugin, please don't hesitate to post them on our support forum or submit a ticket for our support team (available for customers with Pro licenses).