Yes, it is possible to add titles to customer reviews using our plugin. This feature is available with the Pro add-on (requires a Pro license key). Review titles can help highlight the main point of a customer’s feedback and make reviews easier to browse, especially when you have many of them.
Pros and cons of using review titles
Benefits
- Review titles help customers quickly understand what a review is about
- They make long review lists easier to scan
- Titles can draw attention to particularly helpful or positive reviews
Things to Consider
- Adding a review title means one more field for customers to fill in
- Additional fields may create slight friction and reduce the number of completed reviews
- Not all customers know what to write in a title, which can slow down the submission process
Because of these potential drawbacks, the plugin makes review titles optional, ensuring that customers can still submit feedback easily.
How to enable review titles
Once the Pro add-on is active:
- Go to Reviews > Settings
- Open the "Review Forms" tab
- Enable the checkbox “Review Titles”
When enabled, the review form will include a new, optional field where customers can enter a title.
What happens if you disable review titles later?
If you turn off the “Review Titles” option after collecting reviews with titles, those existing titles will still remain visible on the frontend. Only new review submissions will stop showing the title field.
More questions?
We hope that this article was helpful. If you have any questions about the plugin, please don't hesitate to post them on our support forum or submit a ticket for our support team (available for customers with Pro licenses).